Chipotle Mexican Grill

Who does great the girl that started making the burrito definitely has an attitude problem outside of that the food was amazing

Had an incredible experience ordering online. I chose the fastest option and before I was about to leave someone called and said my order was running behind by 5 minutes because they had to cook more rice. It was nice of them to call to let me know. The guy even offered me a free pop when I arrived. These are the reasons I love Chipotle! Outstanding service

Very nice people who work there, zack and fay, thank you for the best experience at a Chipotle in a long time, awesome food and friendly

I went to Chipotle during the dinner rush. There was a line, five people ahead of me. I was in and out in less then 15 minutes. My husband and kids really like Chipotle we are frequent customers, at least once a week. I like it but not as much as the kids and hubby do.

Haven't been here for years and stopped for late lunch. No surprises still good and consistent on the product and what you'll get food wise. Although 3 sandwiches and fountain drinks coming in at 55.00 seems pricey.

We catered my son’s rehearsal dinner for 60 people through Chipotle. I was nervous about it because it was such an important event. Because of that I asked to meet with the manager and Max was so very helpful! He showed me what kind of packaging the food would come in and answered all my questions. On the actual day, he reassured me that all was well. The food was excellent and came with all the needed items. Thank you, Max!

We ordered on line and picked up our selections. There was a group of 5 of us. All food was correctly made to order. We were very pleased with our experience at this Chipotle. Thank you.

Update: I went back and the server explained my order and the receipt to me. I didn’t fully understand it at first, but it turns out I was not charged for sour cream, as I had originally thought. I had misunderstood what the “sides” listed on the receipt were for. She explained that the sides were actually for the tortillas. I was given the one tortilla that was missing, and then I left. Apparently, I had been charged for two tortillas, and the “sides” were used to charge for the additional ones. At the time of ordering, the server had mentioned that since I already had sour cream on the bowl, I would be charged extra for more, so when I later saw “tortillas” and “sides” on the receipt, I assumed the extra charge was for sour cream. 07/18/2025 I came to prepare the rest of the Chipotle order for my family and noticed that I was only given 5 tortillas instead of the 6 I paid for. I wasn’t originally planning to follow up, but since I now have to go there anyway due to the missing tortilla, I’ll also take the opportunity to ask why I was charged for sour cream. I wasn’t going to make a big deal out of it, but having to return for something I already paid for makes it reasonable to address both issues at once, in shā Allāh. Will post the outcome in shā Allāh. …………………………………. 07/17/2025 I’ve been eating at Chipotle for as long as I can remember and have always appreciated the quality and service—for the most part. The exception has been the Chipotle in Hopkins, which, in my experience, has offered some of the worst service I’ve encountered. Unfortunately, it now seems like the Chipotle in Cottage Grove is heading in the same direction—charging without explanation. I placed an order for three bowls, along with 3 sides of sour cream, 2 hot sauces, 2 guacamoles, and 6 tortillas. When I reviewed my receipt, I noticed a $1.60 charge for sides. In all my years ordering at Chipotle, I’ve never been charged for sour cream as a side, and no one mentioned that there would be a fee. I accounted for the guac and tortillas, so I can only assume the charge was for the sour cream. This isn’t about the money—ma shā Allāh Tabārak Allāh, $1.60 won’t break my account—but it’s about the principle. Customers at the very least deserve clear communication and transparency. To add, the food was overly salty—I’m not sure if it was the fajitas or the combination of everything mixed together, but it was noticeably off. A bit disappointing overall. Just sharing this for awareness, because being charged without warning or served food that isn’t up to par leaves a bad taste—no matter how good it used to be.